Since the end of the year quickly approaches, now is the time for you to reflect on the achievement, or enhancements, that were made during 2017. While many different businesses are in full-force preparing for the coming year and holidays, far-too-often investment homeowners get comfortable or caught up in their own vacation plans, which may lead to management tasks that slide through the cracks for their rental properties.
However, the end of the year is the perfect time for homeowners to focus on their loved ones and friends, which makes property management services even merrier this season. Don’t start the new year on a bad foot with your residents if you have neglected important repair issues. This can often result in tenants not only renewing their contracts at the subsequent calendar year, then you are left looking for new tenants.
Many people set New Year’s resolutions that they soon forget, but we encourage you to begin good property management customs at any given time of the year and stick together to improve your retention rate.
Check out these two tips to start the new year with very merry residents:
1. Respond Promptly
The most frustrating part of the holiday season is waiting in long lines, simply to get less-than-cheerful customer services. During the time you’re an investment property owner, it’s necessary that you use a property management staff which reacts immediately, and does this in a skilled and positive way. This establishes a fantastic rapport with your residents and affects their choice of where they will live next year.
2. “Holiday Hours”
Property management is a 24-hour job, together with many fix crises going on in the middle of the evening. Both you and your tenants will be glad when your property management staff continues this support through one of the busiest times of the year.
By trying out these tips this holiday season then you already off to a good start in having higher retention rates for your new year. If you would like more information about our property management services, contact us online or call us at 281-362-5001 today.
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.
